Women Safety Commitment

1. Zero Tolerance Towards Harassment

NRIDE maintains a strict zero-tolerance policy against:

• Sexual harassment
• Verbal abuse
• Physical misconduct
• Intimidation
• Stalking
• Discrimination
• Inappropriate communication

Any verified violation may result in immediate suspension or permanent removal from the NRIDE platform and may be reported to law enforcement authorities.

2. Verified Driver Partners

NRIDE strives to ensure that all driver partners undergo document verification, including:

• Driving License Verification
• Identity Verification
• Vehicle Documentation Verification
• Additional checks as required under applicable regulations

3. Trip Monitoring & Safety Measures

To enhance passenger safety, NRIDE may provide features such as:

• GPS-enabled ride tracking
• Driver identification details
• Trip history records
• Emergency support mechanisms
• Ride information sharing features

Feature availability may vary depending on platform updates and operational requirements.

4. Reporting Concerns

Women passengers and driver partners are encouraged to immediately report:

• Harassment
• Threatening behavior
• Unsafe driving
• Inappropriate conduct
• Safety-related concerns

All complaints shall be treated with sensitivity, confidentiality, and urgency.

5. Dedicated Review of Safety Complaints

Complaints involving women’s safety shall receive priority review and investigation.

NRIDE may:

• Contact involved parties
• Review ride records
• Suspend accounts during investigation
• Cooperate with law enforcement agencies where required

6. Protection of Privacy

NRIDE respects and protects the privacy of women users. Personal information shall be handled in accordance with our Privacy Policy and applicable laws.

7. Women Driver Partner Support

NRIDE encourages women to participate in the mobility sector.

We are committed to promoting:

• Equal opportunities
• Respectful working environments
• Fair platform access
• Safety-focused operational practices

8. Awareness & Training

NRIDE may periodically conduct awareness programs relating to:

• Passenger safety
• Gender sensitivity
• Professional conduct
• Emergency response procedures

9. Emergency Assistance

In case of emergencies, users should:

1. Contact local emergency services immediately.
2. Inform family or trusted contacts.
3. Report the incident to NRIDE Support at the earliest opportunity.

NRIDE shall make reasonable efforts to assist within the scope of applicable laws and operational capabilities.

10. Our Promise

Every woman deserves to travel without fear, discrimination, or discomfort.

NRIDE is committed to continuously improving its systems, policies, and operational practices to support safer mobility for women across Tripura and beyond.

Contact for Women Safety Concerns